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These G64 videos must be played with a special genetec player. You can also load them in the genetec player and save-as MP4 which is a standard mpeg4 format that can be played by anything. Here is the genetec player: Genetec Video Player 5.7.msi.
Before you can use the Genetec™ Video Player to view G64 or G64x video files on your local workstation, you must download and install the player.
What you should know
When a G64 or G64x video file has been uploaded into Genetec Clearance™, users can download the Genetec™ Video Player so that they can download, share, and playback the original files.Genetec Player Portable
- Do one of the following:
- Open an existing case, and then select a G64 video file in the Files field.
- From the Home page, click Files, and then select a G64 video file.
- Click Download and then click Genetec™ Video Player.
- Download the Genetec™ Video Player install package.
- Double-click or select the GenetecVideoPlayer.exe installer .exe file and click RUN.
- Select the folder location where you want to unzip the download.For example, C:Program Files (x86)Genetec and click Unzip.
- When the files have been extracted, click OK.
- Click Close.
- Select the folder location where you want to unzip the download.